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American Behavioral Scientist, Vol. 42, No. 10, 1551-1576 (1999)
DOI: 10.1177/0002764299042010006

Simulation of Business Processes

RAY J. PAUL

Brunel University

GEORGE M. GIAGLIS

Brunel University

VLATKA HLUPIC

Brunel University

Computer-based simulation models of business processes offer a powerful mechanism for modelling organizational structures and arriving at informed recommendations for change and improvement. In this article, the authors review the current status of the business process modelling (BPM) and business process simulation (BPS) domains, discuss some pertinent issues for their successful deployment, and suggest a number of research directions for organizational modelling.


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