This Article Full Text (PDF) References Alert me when this article is cited Alert me if a correction is posted Citation Map Services Email this article to a friend Similar articles in this journal Similar articles in ISI Web of Science Alert me to new issues of the journal Add to Saved Citations Download to citation manager Request Permissions Request Reprints Add to My Marked Citations Citing Articles Citing Articles via HighWire Citing Articles via ISI Web of Science (1) Citing Articles via Google Scholar Google Scholar Articles by Gephart, R. P. Search for Related Content Social Bookmarking                   What's this?

Sensemaking and New Media at Work

University of Alberta, Canada

This article examines sensemaking about new media at work in organizational settings. Two models of sensemaking are presented. Recent social science and management research on computer-mediated work is reviewed to identify aspects of sensemaking evident in computer-mediated communications at work. The sensemaking models are used to interpret this recent research on human computer interactions and computer-mediated communications in organizations. The article shows how the sensemaking perspective facilitates an understanding of the interpretive practices and problems people face in using new media for communication at work.

Key Words: sensemaking • new media • management • organizations • ethnomethodology

CiteULike    Connotea    Del.icio.us    Digg    Reddit    Technorati    What's this?

This article has been cited by other articles:

				B. Sieben Themed article: Doing research on emotion and virtual work: A compass to assist orientation Human Relations, April 1, 2007; 60(4): 561 - 580. [Abstract] [PDF]

				E. Davidson A Technological Frames Perspective on Information Technology and Organizational Change Journal of Applied Behavioral Science, March 1, 2006; 42(1): 23 - 39. [Abstract] [PDF]